Sentara Reference Lab Solutions provides containers, tubes, collection supplies, transfer tubes and requisitions for specimens to be sent to Sentara laboratories to our customers at no charge. An initial supply of the items you need is provided once your account is established. A supply form, provided as part of your service start-up kit, will also be set up for your account by your sales representative prior to the beginning of laboratory service. Hampton Roads customer locations will submit orders electronically for supplies. Customer locations in the Northern Virginia, Charlottesville, South Boston, and Harrisonburg regions will contact the local Sentara Hospital Laboratory to place supply orders.
Hampton Roads Customers:
As restocking of Sentara laboratory supplies becomes necessary, simply fill out the electronic supply form below. The Client Code for your account will be needed to place an order. Please do not submit supply orders to your courier.
Electronic Supply Ordering
START AN ORDER
The supplies you request will be delivered to you by your courier as soon as possible, usually the next business day. However, please allow 48 hours for supply delivery. If your supplies do not arrive within 48 hours, please contact Courier Services at 757-965-0040. If you did not receive all of your requested items, please check your receipt for backorder information.
Supply ordering is monitored each month and compared to utilization as part of Sentara Reference Laboratory compliance policy. Sentara Reference Laboratory supplies should only be used for specimens being sent to Sentara for testing. Requested quantities of supplies can be reduced or withheld if supply order does not coincide with test ordering history.
If you do not receive the quantity of supplies you requested and your receipt does not indicate items are on backorder, your supply request may have been reduced or withheld due to compliance concerns.
Please call Courier Services at 757-965-0040 or toll-free at 866-662-0546 if you have questions about our compliance policy or supply concerns.
Hampton Roads Customers:
As restocking of Sentara laboratory supplies becomes necessary, simply fill out the electronic supply form below. The Client Code for your account will be needed to place an order. Please do not submit supply orders to your courier.
Electronic Supply Ordering
START AN ORDER
The supplies you request will be delivered to you by your courier as soon as possible, usually the next business day. However, please allow 48 hours for supply delivery. If your supplies do not arrive within 48 hours, please contact Courier Services at 757-965-0040. If you did not receive all of your requested items, please check your receipt for backorder information.
Supply ordering is monitored each month and compared to utilization as part of Sentara Reference Laboratory compliance policy. Sentara Reference Laboratory supplies should only be used for specimens being sent to Sentara for testing. Requested quantities of supplies can be reduced or withheld if supply order does not coincide with test ordering history.
If you do not receive the quantity of supplies you requested and your receipt does not indicate items are on backorder, your supply request may have been reduced or withheld due to compliance concerns.
Please call Courier Services at 757-965-0040 or toll-free at 866-662-0546 if you have questions about our compliance policy or supply concerns.
Contact Us
To contact us, call Sentara Reference Lab Solutions Customer Services at
757-388-3621 or email LabCustomerSvcs@sentara.com.